Connect With Our Maritime Experts
Reach out to our dedicated team for bulk shipping solutions, operational inquiries, or partnership opportunities. We're here to support your maritime transportation needs.
Get In Touch
Multiple ways to connect with our specialized teams for different requirements
Operations & Scheduling
For vessel operations, scheduling inquiries, and real-time shipment tracking.
Commercial & Sales
For rate inquiries, contract negotiations, and new business opportunities.
Technical Support
For vessel maintenance, technical queries, and equipment specifications.
Emergency Contact
For urgent safety, security, or emergency situations requiring immediate attention.
Our Global Network
Strategically located offices to serve you across major maritime regions
Houston, USA
EGPN Bulk Carrier U.S. LLC
5718 Westheimer Rd Ste 1000
Houston, 77057-9903 TX
United States
Operating Hours
Local Time: CST (UTC-6)
Hours: Mon-Fri: 8:00 AM - 6:00 PM
Rotterdam Office
Maritime Center, Port of Rotterdam
3000 AP Rotterdam, Netherlands
Singapore Office
Maritime Square, #08-01
Singapore 099253
Fujairah Office
Jebel Ali Free Zone, Block B
Dubai, United Arab Emirates
Shanghai Office
Pudong Financial Center, 25/F
Shanghai 200120, China
Send Us a Message
Have a specific inquiry or need personalized assistance? Fill out our contact form and our dedicated team will respond within 24 business hours.
Frequently Asked Questions
Quick answers to common questions about our services and contact procedures
General Inquiries
Our Houston headquarters operates from Monday to Friday, 8:00 AM to 6:00 PM CST. However, our Operations department provides 24/7 support for vessel tracking and emergency situations.
We guarantee a response within 4 business hours for all inquiries. Emergency contacts receive immediate attention. Most general inquiries are addressed within 2 hours during business days.
Yes, we have regional offices in Rotterdam (CET), Singapore (SGT), Dubai (GST), and Shanghai (CST) to provide global coverage. This ensures someone is always available to assist you regardless of your time zone.
Service & Operations
Registered clients can access real-time tracking through our client portal. For one-time inquiries, contact our Operations department with your booking reference number for status updates.
New clients typically need to provide company registration documents, tax identification, and complete our client onboarding form. Our Commercial team will guide you through the specific requirements based on your location and shipping needs.
For emergencies, immediately call our 24/7 emergency line at +1 940-229-7715. For non-urgent incidents, use the emergency email or contact form with "EMERGENCY" in the subject line.
Find Our Locations
Interactive map showing our global offices and operational hubs
Ready to Ship With Confidence?
Join hundreds of satisfied clients who trust EGPN for reliable, efficient, and sustainable maritime transportation solutions.
Industry-Leading Security
ISO 27001 certified data protection
24/7 Availability
Round-the-clock operational support
Expert Team
Average 15+ years industry experience